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In Reply to: "Complaint to the Management" posted by clarkjohnsen on September 27, 2002 at 07:03:59:
Some of life's unanswerable questions...Why am *I* the only one who gets up to collar theater staff when the film is unfocused, improperly framed, or the projector not adjusted for 2:35 anamorphic?
Why are movie theater auditoriums always freezing cold???? Over cooled in the summer and underheated in the winter?
Why is the popcorn always too salty?
Why...why...WHY??!!!
(Oh, movie gods, the fall/holiday movie season is coming soon...hear the pleas of your most devoted servant - have mercy!)
Follow Ups:
"Why are movie theater auditoriums always freezing cold???? Over cooled in the summer and underheated in the winter?"Or, why are some people always complaining it's too cold?
Everywhere u go, there's someone (franky, usually a woman, no offense but it's true) complaining it's too cold. Yeah, I love sitting in a theater sweating because someone's too cold. Put on a sweater for Pete's sake (that's what they're for, especially in winter).
.
I can answer all of your questions!1) You're intelligent and not the lazy sort and you act decisively in life!
2) Can't answer the HEATING part as we rarely used our heating elements in Miami, even in the coldish winter months, but generally, the computer regulates the HVAC units and it's easier for people to bring a sweater and stay warm than it is for them to make themselves cooler, in a hot stuffy auditorium. We err on the side of being too cold. Plus, everyone has a different internal thermostat.
If I got a dollar for every time I had two people come out of the same theatre complaining that it was too hot AND too cold, I'd have new speakers! Plus, movies with an audience tilted towards seniors will require different adjustments, than a mixed crowd.
People actually equate AC comfort with value. Too hot and we're cheap asses not willing to spend a dime. As an aside, my electric bill for a 48k square foot building w/16 theatres ran approximately $12,000 a month from April through October, down here.
As for the popcorn, for a two pound canister of seed (making half a Hefty bag's worth of popped seed,) I'd put a small coffee scoop's worth of seasoning salt into the pot. Not really salty, but different strokes for different folks. We would pop salt free popcorn for our cutomers, however.
Any other questions?
Have a good w/e, Chris
Lately, my favorite theatre in town has been pushing their bulbs past the limits of my night vision. They let bulbs get so dim that it is infuriating. Well, the other day, I asked the former manager (who was fired and hired back behind the candy counter--he is gray haired) about it and told him: next dim bulb--I'm asking for my money back! He said, please do. I know the distribution chains are in financial trouble but please, I got to be able to see the show!!
At $600, or so, for a 3000w Christie, they aren't cheap. I worked for AMC and we pretty much didn't pinch pennies, but things did get tight a few years ago and if the customer couldn't see it, or if it wasn't a 'safety issue' we didn't worry about it. Sight and sound were our forte', but I can see where people skimp--cleaning, staffing, sound maintenance and picture quality.Theatres run their gear for ages and it's not like buying a new car every four years, so upkeep is the key, but it costs.
My union projectionist, who didn't run shows but actually maintained the gear, has 30+ years under his belt and is the sole projectionist for the Miami Film Festival. He was very good about milking the bulbs, but he'd take readings off of the screens to make sure that they were all outputting industry standards. Other places obviously don't.
Chris
What is annoying are screens with holes in them, large holes. You can see those most often in smaller, older theaters. Can't they be patched? And how the heck did the hole get there? Moths?
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