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In Reply to: Re: How about... posted by kotches on May 07, 2002 at 15:29:59:
Best Buy and Circuit City don't know this? I know they have about 30-50 TVs out for demo purposes in each store, but jeez... Can't they get some one to set up the demo units to at least something close to proper? Just because showroom conditions are "horrible" doesn't mean the levels have to be jacked-up that high. The last time that I went to a Circuit City store (2 weeks ago), the lighting conditions weren't all that bad. Let's go a bit further in the customer service "department". If you (BB/CC) know that improper levels will be disasterous to a picture tube (besides the fact that no picture will be as intended), shouldn't you inform the buyer about this? Or is it better to try and sell them a service plan to fix what could have been avoided with a few minutes of information on proper set-up?Here's a thought: show the customer what a properly set up picture should look like. Have a side-by-side comparison to educate the soon-to-be member of the BB/CC "family".
Wait a minute. What the hell IS that ringing? Oh, it's my alarm. I MUST have been dreaming...
Follow Ups:
Joe,You say "Just because showroom conditions are "horrible" doesn't mean the levels have to be jacked-up that high."
And yet, what you find is that all manufacturers TV sets are delivered with the controls "jacked up that high". The folks at BB/CC or (insert mass market retailer name here) don't touch the sets. What you see are factory settings.
With audio louder is often confused with "better", in video brighter is often confused with "better".
The goal is to sell TV sets. The average, uninformed consumer says "look how bright that picture is", glossing right over the fact that it's in exchange for color purity and contrast to name a few.
Guess who (insert mass market retailer name here) is selling to? That some average, uninformed consumer.
Ignorance == bliss.
...busy adjusting many of the larger TV sets, RP, DV, tons of 'em. Turns out he used to work for a custom AV installer, and the factory settings drive him nuts. He had done the most adjusting to the large HDTVs so the hi def pictures would look good.
Is he also going to stand by very customer so that they realize that the adjusted picture that is dimmer is BETTER than the factory default pictures that are brighter?Without education, the average consumer in Best Buy or any other mass market retailer will continue to think that a brigher picture is better.
Regards,
You said:
"Without education, the average consumer in Best Buy or any other mass market retailer will continue to think that a brigher picture is better."And who the hell said this?
> > > Here's a thought: show the customer what a properly set up picture should look like. Have a side-by-side comparison to educate the soon-to-be member of the BB/CC "family". < < <
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