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Well I've had My 7700 for about 18 months and over this past weekend have started to expierence some problems. About 25 minutes into a DVD, (Fiddler on the Roof), the picture started pixelizing and then the unit quit and jumped to the "DVD Menu". I then tried another DVD (Robinhood) (I've already played both of these numerous times without any problems) and while playing Robinhood, I did not expierence any of the pixelizing but after about 20 minutes got the "DVD menu".
Has anyone else seen this? Can anyone share any thoughts?
thanks in advance.
jrh
Follow Ups:
Clean the hub felt pad, sometimes the hub that spins the disk gets dirty and the disk will slip causing the unit to malfunction as if the pickup assembly is bad. In fact mine had this problem and the service repairman replaced the whole pickup assembly but the unit still had this problem so I opened up the unit and found debris on the felt pad of the hub, after a quick cleaning the problem was fixed. Then I sent the unit back to the shop to get the old pickup assembly put back in and my money back, shortly after the service tech called me back and told me the unit was DOA and it looked like every board was bad, and was un fixable. So now I have a S7700 in my closet that wont power up. If anyone wants it for parts I', sure the mechanical parts are still good. Ill sell the thing for parts maybe say $40 plus shipping. I wont even go into the fight I had with the service tech.
Did you get any error message on the display ?Running the built-in diagnostics may provide a clue to what's wrong.
With the machine turned off on standby, press the following 3 buttons on
the handset, in order:TITLE CLEAR POWER
The menu will come up on the TV.
Test Mode Menu
0. Syscon Diagnosis
1. Drive Auto Adjustment
2. Drive Manual Operation
3. Mecha Aging
4. Emergency History
5. Version Information
6. Video Level Adjustment.Exit: POWER Key.
cheerio
i got this at one point with the S7700 i had, so i took it under warranty to a Sony Repair place and they replaced the pickup and it worked fine afterwards.. i sold it and bought the S9000ES.Sam
Yes, it sounds like a weak laser, which would necessitate replacing the optical pickup (big bucks). I would try cleaning the lens first, though.Todd
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