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Re: Am I going to have to call Sony? Please help

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Balou1963

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In Reply to: Am I going to have to call Sony? Please help posted by parasound on December 02, 2002 at 22:34:38:

I'm not technically-minded at all so I can't help solve the problem. However I have the same problem with a 28" Sony VEGA TV. It bugs the hell out of me. Someone at the Sony helpdesk in Holland (where I bought the set) described it as a "feature". I said that I could speak very loudly for the benefit of the hearing-impaired, but if I constantly shouted then whispered, this "feature" became irritating. They saw (well heard) my point after 30 seconds. Didn't solve my problem though, doesn't solve yours, but at least you are not alone. There is a TV set in suburban Beijing, China doing the same damn thing as your set.
Mark

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Thank you Mark and others... I called Sony and.......... - parasound 16:40:25 12/03/02 (2)
They directed me to a service area around here. I called the service guy and we had almost a half hour talk. He told me that I am not alone with this problem, just like Mark above. What is actually the problem is the damn software that is used to make the dvd and the tv communicate. i.e. detect the 16:9. He said that sony KNOWS this but they are still pumping these sets out. When i got off the phone it dawned on me. Why the HELL would there be a menu toggle for "Automatic and "ON" istead of automatic and OFF? Think about it, if the tv is set to auto, it should do it's thing and switch this feature on, so why the hell would i have to turn something on that should already BE on? Anyhow, the down to earth tech told me that there may be a fix in the upcoming months and he will keep me posted. He refrained from coming over b/c he knew there was nothing wrong physically with the set and advised me not to let any monkey brained repair men come and violate me new tv. This is a software problem. I guess I will have to wait it out.... What do you guys think?
Audio- The Anti Drug.
- Return it and buy a widescreen set... - Rich 20:27:58 12/03/02 (1)
  Unless your 32" CRT is in a bookcase, you likely have room for a 40-42" 16:9 rear projection HDTV ready set.
  - probably not bad advice ... - Aroc 10:17:39 12/04/02 (0)
    I was torn between a 4:3 36inch SDTV, 4:3 36inch HDTV, and a 16:9 34inch HDTV. Had TV viewing been a high priority for me, I would have opted for the widescreen set in in heart beat, even though it was like $2300USD. For even less than that, you can get a 43inch (give or take) rear projection set, and have even more screen real estate.
    I felt sucker to even consider the 4:3 HDTV monitor. But thought the SDTV was the better bargain at $1100 for just watching the ocassional DVD or VHS tape. the 16:9 was just too rich (pun not intended!) for my blood. I don't watch TV on it. Maybe I should be glad I can't justify a better TV? Seems too elitist. We'll just leave it at that.

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