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In Reply to: Re: Yes, and I'm having the audio output modified posted by ipy on August 01, 2003 at 13:20:50:
Has anyone had to have their HLD-X9 repaired yet? I finally purchased one that was in fantastic cosmetic condition. Unfortunately, it did not work when I received it, it may have been damaged during shipping from China to California. Anyway, the unit powered up using the 110v-to-100v converter but all it would do is give me a "U1" error message. The player has been with a Pioneer authorized repair facility for three weeks because Pioneer won't reply with pricing, or availability, for the laser pickup. If anyone has any constructive suggestions I'll love to hear them. I've waited and waited to finally buy the ultimate laserdisc player and now I can't even use it! POO!
Follow Ups:
This is just a follow up to my original post. I took it upon myself to contact Pioneer about ordering a laser pickup for the HLD-X9 (the NEW repair technician says that it isn't the problem anyway). I was able to purchase the item and it was at my door the next day. Unfortunately, the ORIGINAL repair techician made more money going on house calls so he wasn't working on my player at all, he just used the excuse that Pioneer wasn't responding to him, which was not true. The only reason that I wanted to post this is to note that Pioneer was VERY responsive and I am very impressed with their customer service!!! I have this whole issue resolved so I really consider the topic closed.
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