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In Reply to: What they charge is their business! posted by Rich on June 02, 1999 at 14:50:20:
I live in the burbs of Chicago and CAN NOT receive any USABLE signals in my apartment. We are monopolized by TCI, which is a horrid experience. They have the area reserved for their service only. We HAVE NO CHOICE OF SERVICE! They take advantage of that fact and hike up prices and offer very poor customer service. Their excuses to me for the bad service and performance were in the form of "We are not a necessity like electric or gas." So to receive my local Chicago stations I'm stuck with this poor company. For other channels, I recently started using Dish Network with excellent service and performance. Your right that stealing isn't right, but there certainly isn't any justice in letting TCI get away with STEALING from us! When the tables are turned, it's a wrong. Kind of hard to swallow those reasonings.
Since getting Dish Network, I haven't had time to downgrade my TCI service to broadcast channels only. They still want to charge $12 for just those! I took back my digital box and told her just the basic channels I want to retain, not the expanded basic channels. She told me that a $30 charge would be added to downgrade my service to only broadcast channels! After telling her a few choice words, I completely dropped the entire cable service. What a scam! It that even legal? If that's not theft, I don't know what is!!! I told her that my town council will be notified of the scam they have going, when trying to downgrade service. I know the town council already wants them out of our service area, but laws have kept them here.
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