Video Asylum

Posted by brubacca (i) on March 20, 2001 at 13:58:56

In Reply to: Re: Please tell me who told you that..I have the Ref10.(more) posted by Kiran Emmi on March 20, 2001 at 10:20:09:

Here is the 800# for B&K 1-800-543-5252.

Ask for Customer Service... They are not ready to do them, but claim to be in the near future.

They never responded to my e-mails either. I've heard that complaint about B&K on the message boards.

Sounds like your dealer was trying to pull a fast one. I have a couple of dealers in the area. One was quite helpful the other told me that he knew nothing about the upgrades. The helpful dealer told me that the upgrades are done directly with B&K. In other words the local dealer makes no money on it.

Hope it works out for both of us.

Good Luck,
Charlie