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Films/DVD Asylum Movies from comedy to drama to your favorite Hollyweird Star. |
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When I first began your service three years ago I thought you were the greatest thing since sliced bread. I was viewing 16 to 17 movies a month for about $24. Ahh, life was good. Then, you made life even better! You lowered my rate by $4 a month and I was ecstatic until I noticed I was only seeing 12 to 14 movies a week. Very disappointing but I persevered.Now, your crack marketing and IS team has brought your service up to new levels of customer satisfaction! Now I'm seeing less that my subscribed three a week? Why? How did that happen?
Could it be that you send me a movie only available from across the country? Let's see: I've gotten titles from Portland, San Diego, Maine, and the capper: Honolulu, HI! Those interesting cities are a far cry from Gritsissippi.
Well, that's bad enough, IMO, but you haven't stopped there.....
Now you are sending me emails telling me a disk has been shipped and I end up reporting it missing six days later with it being in my PO box on the seventh? How crazy is that?
Help me out, I'm having a real struggle here. Do you really want me to be a subscriber or should I take your Draconian delivery perforance to me as an invitation to resign?
I await you answer.
Grits: "Rewarding, very, very, VERY REWARDING!"
This post is made possible by the generous support of people like you and our sponsors:
Topic - Dear Netflix . . . . - mr grits 10:18:46 12/30/06 (18)
- You've been spoiled - DWPC 18:38:25 12/31/06 (0)
- It sounds like you've been throttled - Jack G 11:49:32 12/31/06 (0)
- I live a few miles from the one in Maine. You don't want to know ..nt - late 18:02:50 12/30/06 (1)
- Unfortunately, Neflix seems to be king of foreign titles as nobody else comes close. * - mr grits 21:52:27 12/30/06 (0)
- Re: Dear Netflix . . . . - rico 12:40:49 12/30/06 (1)
- Of recent I have bought quite a few rental orphans at $5 to $6 . . . - mr grits 21:42:58 12/30/06 (0)
- Some folks will tell ya they get their new one in two days... some folks also can fly - Victor Khomenko 12:24:35 12/30/06 (9)
- My experience... - R Browne 09:59:21 12/31/06 (0)
- Unfortunately, it's the principle of the thing . . . we have our own delivery depot here in my hometown! - mr grits 21:47:00 12/30/06 (0)
- For me it's one day to them and one day back most of the time. - sjb 14:53:45 12/30/06 (2)
- Which plan? Their website states the average customer gets "11-12" movies a month . . . - mr grits 21:49:25 12/30/06 (1)
- 3 at a time. I probably average about that... maybe 12 or 13. nt - sjb 13:01:03 12/31/06 (0)
- My subscription is coming back on a a couple of days - ArdRi 14:44:25 12/30/06 (3)
- This is my plan . . . dropout for three to four months . . . - mr grits 21:51:15 12/30/06 (2)
- They accommodate you suspending 3 months - ArdRi 21:58:39 12/30/06 (1)
- It's the only thing I have to sue about . . . hey, it's USA, that's what we do. * - mr grits 22:42:54 12/30/06 (0)
- Re: Dear Netflix . . . . - Rod H. 11:00:30 12/30/06 (1)
- My brick and mortar store almost went belly up from Netflix . . . - mr grits 21:57:05 12/30/06 (0)
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