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Unsolicited endorsement: Deep Discount DVD great!

Posted by Audiophilander (A) on August 9, 2002 at 14:15:06

I'd ordered Lord of The Rings from DDD a week ago for $18.88, just before it shipped and prior to their lowering the price to $15.98 (Note: I assume that the decision was made to drop the price in order to compete more directly with other retailers, including brick & mortar chains like Best Buy and Fry's, who were offering the title as a loss leader). Shortly after placing my order I noticed how cheap this title was being marketed locally and then discovered Deep Discount had followed suit, so I contacted DDD, explaining my disappointment at just missing the price reduction and they cheerfully credited me back the difference! Now, that's great service! Of course, some retail chains have refund policies like this too (i.e., that they'll refund the difference if you find the title elsewhere for less), but rarely do they expect to be put to the test nor are they as pleasant about it as Deep Discount was. Kudos to DD! :o)

AuPh

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