Maybe next time I will try to get free tickets on all my flights to see my clients. After all - airlines owe me that.
Netflix's contract was with its customers. If they could not deliver, they should have most definitely not lied... not tell me it is my Roku was limiting the transmission. It was clear their "specialists" were given talking points, they all used the same sheet and phrases. Not once was the Comcast mentioned in our conversations with them.
How would my customers feel if I did not ship their product, because I didn't want to pay UPS charges? But I would not have second thought about taking their money.
Furthermore, even with all these complaints, and knowing full well what the issue was, Netflix never offered any discount or compensation.
