In Reply to: RE: That is cool... :) posted by oldmkvi on November 22, 2016 at 13:08:08:
We even elevated it to the supervisor level, and still got only standard form email from them.
At least the Comcast guy in the end remembered to ask about out device, and as we mentioned the brand, told us they were swamped with such calls today.
Unfortunately, he had no idea about the fix.
But to your point - I truly have no idea how an average person handles all those boxes, their installation and configurations today.
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Follow Ups
- The level of tech support from Netflix and Comcact is ridiculous - Victor Khomenko 13:24:10 11/22/16 (0)