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So you're telling me that...

Posted by Joe Murphy Jr (A) on May 7, 2002 at 17:59:08

In Reply to: Re: How about... posted by kotches on May 7, 2002 at 15:29:59:

Best Buy and Circuit City don't know this? I know they have about 30-50 TVs out for demo purposes in each store, but jeez... Can't they get some one to set up the demo units to at least something close to proper? Just because showroom conditions are "horrible" doesn't mean the levels have to be jacked-up that high. The last time that I went to a Circuit City store (2 weeks ago), the lighting conditions weren't all that bad. Let's go a bit further in the customer service "department". If you (BB/CC) know that improper levels will be disasterous to a picture tube (besides the fact that no picture will be as intended), shouldn't you inform the buyer about this? Or is it better to try and sell them a service plan to fix what could have been avoided with a few minutes of information on proper set-up?

Here's a thought: show the customer what a properly set up picture should look like. Have a side-by-side comparison to educate the soon-to-be member of the BB/CC "family".

Wait a minute. What the hell IS that ringing? Oh, it's my alarm. I MUST have been dreaming...

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Kimber Kable

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