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Re: Dish Network or Direct TV??

Posted by hpc (A) on July 19, 2002 at 12:34:50

In Reply to: Dish Network or Direct TV?? posted by Gersonic on July 17, 2002 at 19:48:44:

I've had DISH for 13 months; zero problems. The GUI is actually
quite responsive UNLESS it has to download the latest schedule
which it appears to do about twice per day. If you happen to
be watching a show and also scanning the schedule and a download
is required - yep, it's painfully slow - about 3 minutes THOUGH
it seems alot longer (painful for those of us who are impatient!).

My pick for DISH was that DIRECTV was adding channels WITHOUT
adding bandwidth; ie., adding more channels to a particular bird
and thereby forcing even more compression of existing channels.

I can't require seeing any compression artifacts on DISH, though
see them on friends' DIRECTV channels - especially those
displaying rapid motion which translate to additional bandwidth.

Ah yes, there was ONE problem with my DISH 500 receivers:
IF you ever disconnect the feed from the UNB('s), then you'll
start getting signal dropouts after some long period of time (numerous
days) later and it gets progressively worst as time progresses.

Calling the 800 numbers yielded no 'real' help as the problem
continued. When I was ready to pull the plug on DISH and
called Customer Service, I talked with a lady who, in my
opinion, should have been manning the technical hotline -
she was infinitely more knowledgable about troubleshooting
and resolved this problem. Solution is that one MUST
unplug the connection from the UNB; run the DISH 500 install
vs. the 'regular' install. This essentially clears the
various and sundry tables, etc. Then reconnect and
do it again - about 5 minutes total time (if that).
Worked like a champ! The less-knowledgable 'technies'
on the hotline failed to pass along the ALL important
need to install via the DISH 500 diagnostic versus
the 'regular' install.

I thoroughly satisfied with DISH. Great channels; decent
price, though I wouldn't mind paying less; local channels (in Indy);
reliable receivers and remotes.

I would like to see other manufacturers of DISH equipment
though. I agree with one of the other postings about
Sony making the best DIRECTV receiver - from what I've seen.

Cheers,

ldm

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