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In Reply to: Samsung with DLP. Period posted by Duilawyer on May 11, 2004 at 07:41:09:
I had an HLN (50 inch model). I experienced the AV sync problem - - sound & video did not match (like a bad dubbed movie).Waited months for a fix. Samsung promised a fix, including swapping out the TV's internals. Never materialised. A month ago, they started offering a straight trade for the next gen model (when they're released). Had a candid chat with people at the co in the know. They confirmed that the new models "might" still have the same problem. But they offered me another option - a flat refund for what I paid (not including the bloody CA sales tax).
So now I have my money back and am waiting for the next best thing to come out. Hopefully it will be from Samsung - - they treated me well. But I'll spend more time evaluating before my next buy.
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Follow Ups
- Great company, not so great product - Larry S 21:38:17 05/12/04 (5)
- Re: Great company, not so great product - frog 05:57:28 05/29/04 (0)
- This concerns me... - AbeCollins 12:26:18 05/15/04 (3)
- Re: This concerns me... - Larry S 20:32:18 05/19/04 (2)
- Well, its back to square one - Emil 08:08:56 05/20/04 (1)
- Re: Well, its back to square one - AbeCollins 00:49:48 05/23/04 (0)
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