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In Reply to: RE: The real skinny posted by Dawnrazor on August 10, 2007 at 21:38:44:
I didn't realize other companies had an exchange policy. If that is so that's a new one for me. Costco has a store policy of exchanges for up to three years, IIRC.
I do know towards the end, Sony computer monitors were not repaired and problem sets went to a clearing center and repaired. You got what ever set they sent back.
My experience with Philips goes back to the mid 80's when their severe issues with their RPTV sets made them shut down their North American company, abandoning their many customers and dealers. The Hi-Res forum abounds with horror stories about servicing their SACD machines. While the vast majority of Japanese manufacturers are very good on QC and longevity of product life, Philips, in recent years and in my experience, has been fairly dismal.
Stu
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