techs aren't always "techies"

Video Asylum

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In Reply to: RE: glad it worked out posted by Chef Henry on January 26, 2012 at 18:31:04:

Often they are trained on the basics and some extra material that management and/or current supervision believe is relevant. The more involved/intricate information isn't part of that training. How often a problem comes up also plays a part on whether or not training or certain trouble shooting exercises take place. Not an excuse for the lack of knowledge, but an explanation re: the seeming cluelessness of "the next operator to take your call".

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Follow Ups Full Thread

Topic - Netflix audio through external stereo system - Chef Henry 09:35:20 01/17/12 (7)

Surprised you can't get RCA outs to work properly - Audio Snob 06:35:15 01/19/12 (0)

RE: Netflix audio through external stereo system - kh6idf 16:42:04 01/18/12 (0)

try this - Joe Murphy Jr 23:00:58 01/17/12 (4)

RE: try this - Chef Henry 12:24:03 01/18/12 (3)

glad it worked out - Joe Murphy Jr 21:47:10 01/18/12 (2)

RE: glad it worked out - Chef Henry 18:31:04 01/26/12 (1)

techs aren't always "techies" - Joe Murphy Jr 11:12:16 01/27/12 (0)

Follow Ups

techs aren't always "techies" - Joe Murphy Jr 11:12:16 01/27/12 (0)

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