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In Reply to: My Samsung TV keeps switching from PCM to Dolby Digital........ posted by Cut-Throat on August 23, 2014 at 17:26:05:
They didn't fix my problem, but they were there on a Sunday and remote accessed my TV and Duplicated my Problem. They said I would get a call back on Tuesday for a Solution.
I was impressed!... Maybe they'll tell me that's just the way it works. Or it would be great if they could download a fix to me. We'll see. Anyway great customer service.
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Follow Ups
- Great Customer Service by Samsung!.................. - Cut-Throat 09:27:42 08/24/14 (2)
- RE: Great Customer Service by Samsung!.................. - AbeCollins 23:17:08 08/25/14 (1)
- RE: Great Customer Service by Samsung!.................. - Cut-Throat 02:02:20 08/26/14 (0)
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