Video Asylum

RE: The real skinny

67.188.121.4

Dawnrazor

In Reply to: RE: The real skinny posted by unclestu52 on August 10, 2007 at 20:58:07

Stu,

I would add Panasonic to your avoid list.

Nothing wrong with their sets, but from what I heard, they have no return policy, just a service policy. SO if a set is dead out of the box, you HAVE to get it serviced unless the dealer chooses to supply you a new one out of their expense.

They seem to be the only brand with such a policy.

Follow Ups:

RE: The real skinny - unclestu52 00:02:03 08/11/07 (0)
I didn't realize other companies had an exchange policy. If that is so that's a new one for me. Costco has a store policy of exchanges for up to three years, IIRC.
I do know towards the end, Sony computer monitors were not repaired and problem sets went to a clearing center and repaired. You got what ever set they sent back.
My experience with Philips goes back to the mid 80's when their severe issues with their RPTV sets made them shut down their North American company, abandoning their many customers and dealers. The Hi-Res forum abounds with horror stories about servicing their SACD machines. While the vast majority of Japanese manufacturers are very good on QC and longevity of product life, Philips, in recent years and in my experience, has been fairly dismal.

Stu

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