Video Asylum

I used to like the Sony ES series

98.193.213.200

racerguy

In Reply to: RE: I like the Sony ES series. posted by oscar on December 06, 2007 at 19:32:49

Then I discovered the joys of Sony Service.

Sony's service organization is the most egalitarian group on the planet. Regardless of whether you bought a $50 digital gadget, or a $5000 "statement" SACD player, or a $15,000 SXRD digital projector, they treat you exactly the same. Same crappy "response" center, same incompetent service technicians, same mind-numbing corporate bureaucracy and buck-passing.

They do have an ES Blu-ray player. It is Profile 1.0, and $1300.

Follow Ups:

I've sent in that 777ES for warranty work once with no complaints. - oscar 20:29:36 12/06/07 (1)
I've since done modest mods to the unit with a local tech (just past the warranty period) and with the next "hiccough", I intend to mod it to the hilt. I don't know any better but I get the impression a lot of people seem to think the 777ES makes an excellent transport/player as a digital source.
- I wish I could say the same - racerguy 20:34:58 12/06/07 (0)
  I've had nothing but terrible experiences with Sony service.

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