Video Asylum

RE: I don't understand how Samsung can take this stance....

68.227.20.8

usafwso

In Reply to: RE: I don't understand how Samsung can take this stance.... posted by oscar on February 11, 2008 at 06:21:20

I had a Samsung LCD HDTV that failed under warranty. It took about four months for Samsung to resolve the issue by replacing what was effectively a defective set. It was replaced by Samsung with another of their products. In future, Samsung won't be on my shopping list.

Their customer service is very poor.

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