Video Asylum

RE: model number = confidential information

98.113.219.173

Mel

In Reply to: RE: model number = confidential information posted by Joe Murphy Jr on September 10, 2011 at 15:22:23

The specific model number is Motorola QIP7 100 2. As the technician explained it to me it is a variation of a similar Motorola. He said that Verizon had disabled any PCM output function it may have had. In any event it is here:
QIP7100 P2 Hybrid QAM/IP High-definition Set-top Box User Gu (Open in New Window)

Follow Ups:

that's crazy - Joe Murphy Jr 23:30:27 09/10/11 (1)
I would recheck the audio section in the Menu for a PCM setting for digital output. If there really isn't an option for this, then you'll have to get something to convert from Dolby Digital to PCM.

One option is to get an inexpensive receiver (even used) that has an optical output. You could feed the receiver Dolby Digital and configure it to output stereo PCM via its optical output. Maybe eBay or Craigslist?
- RE: Yup! - Mel 08:00:58 09/11/11 (0)
  And a lot of FIOS customers are complaining about it, even on this board.

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