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In Reply to: RE: try this posted by Chef Henry on January 18, 2012 at 12:24:03
Do you have an all-in-one setup or is this a multi-component setup with the Sony Google TV? I just looked at the one they have with a separate box, which has no analog outputs -- only digital. That's why I recommended the inexpensive DAC. I didn't try looking at the outputs on the TV they show in the pictures. I don't know if it's available online, but I didn't see anywhere I could download the manual.
Follow Ups:
Thanks Joe. Of course, this ultra high tech solution requires a 3.5mm stereo male headphone plug to an RCA stereo female adapter. The output is then fed via RCA cables to an unused "laser 3" input on the Mac. This shorts the Sony's speakers, and I control the volume with the Sony remote.
Wouldn't you have thought that Sony technical support would have proposed this simple, no-cost solution?
Often they are trained on the basics and some extra material that management and/or current supervision believe is relevant. The more involved/intricate information isn't part of that training. How often a problem comes up also plays a part on whether or not training or certain trouble shooting exercises take place. Not an excuse for the lack of knowledge, but an explanation re: the seeming cluelessness of "the next operator to take your call".
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