Video Asylum

Oppo's customer service is exemplary...

68.7.144.137

Tubo

In Reply to: RE: Blu Ray Player Advice Needed posted by myvinyl333 on January 29, 2013 at 18:02:18

and without equal. My disk drawer (a known issue in the BDP-83) was replaced at no cost, after the warranty had expired, and it was only gone for three days. Other brands don't even come close to this level of customer service.

Follow Ups:

RE: Oppo's customer service is exemplary... - fidelio 04:17:50 05/13/13 (0)
+1

had a similar experience almost two years ago. older oppo player broken; called them, sent it to them, they returned it in a few days, no charge. has worked perfectly since.

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