In Reply to: Off topic: has AT&T tried to overbill you on your UVerse service? posted by Jazz Inmate on August 19, 2013 at 20:02:42:
We switched from Comcast to U-Verse. They sent one of their most experienced installers and he spent about 6 hours doing the wire-up. It failed almost immediately. After several abortive attempts, we got it running properly.
Then the overcharges and double-billing started. I spent many, many frustrating hours trying to get it rectified. In the end, we blew them away and came back to Comcast.
It still isn't as good as I would like, but at least I got some of my life back.
My very best experience with providers was with Verizon in Washington, DC. Their FIOS service was lightning fast and they did the job right the first time. I wish So. Fla. would let Verizon compete for our dollars...
-RW-
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Follow Ups
- Unfortunately, yes - rlw 07:39:43 08/20/13 (2)
- RE: Unfortunately, yes - Jazz Inmate 11:49:30 08/21/13 (1)
- I suppose I could lodge complaints with the usual entities... - rlw 09:13:31 08/23/13 (0)