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Video Asylum TVs, VCRs, DVD players, Home Theater systems and more. |
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Sony bit the bullet and decided to extend the warranty of the optical block for their SXRD1 TVs, until october 2008, regardless of when you got the set.
Last july, my set looked alittle "off". Sure enough, I was getting the dreaded "Green Blob". It started the end of July, and by the end of August,it was really bad. I heard about the extended warranty, so I called Sony. They took my info, and gave me a list of repair places. I made an appointment and they just finished. He replaced the optical block, and gave it a good cleaning, free of charge.
This has to be costing Sony a fortune. It looks like all or most of these sets are going to have this problem. It took a year and a half for my set to develoupe problems, so I expect others to take time too.
After years of fighting with their customers about this issue, sony finally did the right thing. They alsofigured out the problem-for a while they were replacing the whole set.
Jack
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Topic - I have to give credit where credit is due - Jack G 13:30:45 09/21/07 (8)
- How dare you say a good word about Sony? NT - Jazz Inmate 11:48:39 09/22/07 (0)
- They don't deserve much credit - racerguy 14:05:29 09/21/07 (6)
- Agree 100 percent... - JoeLip 21:49:57 09/21/07 (0)
- re: "a very small percentage of sets..as 100% of the 12 sets" - Duilawyer 17:54:42 09/21/07 (1)
- Let me try to explain more clearly - racerguy 18:59:10 09/21/07 (0)
- perhaps - Jack G 14:33:38 09/21/07 (2)
- Not just the early models. I think it was all of 'em... - JoeLip 21:43:12 09/21/07 (1)
- I'll hazard a guess here - Jack G 04:34:13 09/22/07 (0)
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