In Reply to: They don't deserve much credit posted by racerguy on September 21, 2007 at 14:05:29:
This may have been more PR than customer care. They have a lot invested in and riding on LCOS TVs. There are several threads at AVS with something like 10,000+ posts about the subject. At first they denied it here too. Lots of fights. They only replaced some sets, because they didn't have the right optical blocks for the earliest models. This was turning into another disaster, so they decided to deal with it.
Jack
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Follow Ups
- perhaps - Jack G 14:33:38 09/21/07 (2)
- Not just the early models. I think it was all of 'em... - JoeLip 21:43:12 09/21/07 (1)
- I'll hazard a guess here - Jack G 04:34:13 09/22/07 (0)