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In Reply to: The service isn't for you, it's for your mom posted by 4season on April 29, 2010 at 12:04:39:
Because my mom (who is 65, by the way) would call me and either I'd do the firmware upgrade or tell her how to do it herself. Cost? $0 and any moron can do it. Anyone who buys a Blu-ray player is either electronically unchallenged or knows someone who can do it for them without the $30 price gouge. And if your mom would throw away a $500 Blu-ray player because she couldn't get a movie to play, then she's got more pressing issues than firmware upgrades.
The bottom line is that Best Buy is taking advantage of people by creating a scare. Don't take up for them.
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Follow Ups
- it's definitely not - Joe Murphy Jr 16:10:05 04/29/10 (2)
- Oh yes it is - 4season 06:16:57 04/30/10 (1)
- let me ask you a question - Joe Murphy Jr 21:13:00 04/30/10 (0)
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