Video Asylum

Posted by kurt s (A) on July 25, 2006 at 21:24:44

In Reply to: Dish vs. Direct vs. Comcast -- Any recent experience? posted by clarkjohnsen on July 17, 2006 at 08:35:05:

I called to get Comcast HDTV after being a DirecTV subscriber. They offered me a great deal, told me I was eligiible for all kinds of services, and I scheduled a day off from work to get installation. They showed up, amazingly, and then the installer said there was no cable going to the pole outside my house. I live out in the county and there's no cable. But when I ordered, they said I had service to my house, no problem. Day wasted. Cancelled order. BTW, I had to wait 3 weeks to get them to my house to tell me this. They're just too busy screwing up other customers to let enjoy my new plasma TV.

Then I called DirecTV and they said they have all the local channels with HDTV now with their new satellite. I said great, I want to upgrade. Then they said it will be next week. That's today. I scheduled another vacation day to stay home to meet their narrow 8:00-12:00 window for installation. I went out for a couple of minutes to take out the trash while waiting when apparently they called me and left a message I never knew about. At 9:30, two hours after I usually start my work day, they called to tell me that they weren't coming out because they didn't receive the equipment. They never tried calling again. And what they should have done is call the day before so I don't waste my time sitting here waiting for them. No way, not their problem. I lost the day waiting for them and called DirecTV to ask when they were going to install it. They said it was switched to Thursday. Another vacation day for me to sit on my ass waiting for their sorry asses. If they bother to show up.

I don't know HDTV will ever look in my house, if it ever gets here, but I do know that these two companies can kiss my ass. At their prices, they are pathetic. What next, the shitty Dish Network assholes?