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In Reply to: Dish vs. Direct vs. Comcast -- Any recent experience? posted by clarkjohnsen on July 17, 2006 at 08:35:05:
A month or so ago (for the World Cup) I upgraded to Comcast HD including the much maligned Comcast DVR. Previously I was a Comcast (non HD) + Tivo customer. It has not been an entirely smooth ride (e.g. I get an occasional freeze on the DVR/HD box - perhaps twice a week, but it recovers better than expected and I haven't missed any program I wanted to record yet.)Tivo's interface and reliability is definitely better than the Comcast DVR, but I like having everything in one box, I love being able to record in HD, and I love the pricing and that I am just renting the box (i.e. if it breaks, just walk in the local store, exchange it).
The thing that I REALLY like is OnDemand - it's almost as good as having Tivo ... almost.
Comcast is not perfect, but it's MUCH better than I expected.
Follow Ups:
We just moved from Illinois, and from our Comcast service, to an area that doesn't have Comcast. Comcast always answered every phone call within seconds with a real human on the other end of the line. If there was a problem, they came out to repair it within--at the most--a few hours. The quality was excellent. What can I say: move out of a Comcast area and see how desperately much you miss their outstanding service.
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