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Over the past few years I've helped friends/family set up and calibrate their HT systems. Most folks are clueless (and could care less) about speaker placement, setting surround levels and picture adjustments. What overjoys them is consolidating multiple remotes into a single programmable and training them on the basics of system on/off and source switching.I'm wondering if there's a service niche for someone to come in after an HT purchase to hook up and calibrate equipment, program remotes and train the all the users, not just the family gear geek. I know some dealers include these services with big system purchases, but what about all those Best Buy/Circuit City systems flying out the door?
Any ideas as to how to market such a service or how much to charge (flat rate or by the hour)? For a typical AV Receiver/DVD/VCR/TV system, I'm thinking $100 flat rate which would include a $30 one4all remote that would be custom programmed for the client's system. I'm in Orange County, CA and only want to operate locally. I'm not trying to compete with HT system sellers/installers or ISF TV calibrators (though training to offer that service might be worthwhile if this takes off).
Any thoughts?
Follow Ups:
I have some friends who have recently gotten OUT of that business b/c it is a big pain in the butt. Like John said, you'll have people constantly calling you all the time!If you do start that business, I'd charge more for the service. $100 less the $30 remote wouldn't be enough to cover the trouble for me. Also, you need to think about being bonded in case you get electricuted in someone's house.
If I were doing that, I'd see what the market could bear. I'd probably start off when someone calls by asking them what kind of equipment they have, and then price them based on how intelligent, or irritating they sound, and what kind of system they have.
Good luck,B
I suggest you give an option of and extra $100 to cover follow up service of 3 hours further help on site (travelling costs additional) or assistance for 4 phone calls. If the client does not want this extra then it should be made clear any further phone assistance or on site help must be paid for by VISA or MASTERCARD (equip yourself with this facility).You must protect yourself from those who are incapable of working their way out of a wet paper bag and would drive you insane if they thought your help was a bottomless pit. Beware that a little bit of knowledge is a dangerous thing so some idiots will watch what you do and then try to "improve" your adjustments, get into trouble and expect you to fix up their mistakes at no charge, swearing black & blue they did not touch anything.
Good luck
John
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